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ABOUT US

TCC (Trusted Cargo Company) is an air and sea freight agency, helping to transport packages from our warehouses in China to our warehouses in Johannesburg in South Africa, Kinshasa, Lubumbashi and Kolwezi in Democratic Republic of Congo.

The process involves our customers located in Johannesburg, Kinshasa, Lubumbashi and Kolwezi purchasing their goods through various Chinese platforms such as Alibaba and having them delivered to our warehouses in China. We then evaluate the goods and communicate the shipping price to the customer. Depending on whether the customer has opted for air or sea freight, we then transport them either by plane or by boat from China to the final destination city of one of three: Johannesburg, Kinshasa, Lubumbashi or Kolwezi.

In the How to Proceed, we provide the instructions that each customer will send to their Chinese seller, so that the seller knows where and how to deliver their goods to our warehouses in China. These instructions are sufficient for the supplier in China to fully understand what to do and how to do it.

TCC communicates regularly with its customers via email and WhatsApp to inform them of the price, package tracking information, and the delivery process in Johannesburg, Kinshasa, Lubumbashi or Kolwezi.

Expertise in air and ocean freight

Real-time tracking of your shipments

Personalized services tailored to your needs

Discover our services

Our Services

Reliable, tailor-made logistics solutions

We offer a comprehensive set of services to ship your goods safely and efficiently. From air and sea freight to warehousing and real-time tracking, we support you at every step.

Air Freight

Fast transport from China to Africa by air.

Sea Freight

Cost-effective shipping by sea for small or large volumes of goods.

Warehousing

Secure storage and consolidation of your orders.

Real-time Tracking

Continuous updates from departure to delivery via email & WhatsApp.

Assessment & Quotes

Quick and accurate cost estimates with clear, detailed quotes.

Purchase Assistance

Clear instructions for your sellers to ensure correct delivery.

Packing & Preparation

Secure packing to protect your goods during transport.

Transport Insurance

Coverage against loss or damage during transit.

Facilitating different types of parcel transport

Your parcels can be transported by plane, ship, or vehicle for home delivery

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By Air (Air Freight)

Please deliver your parcels to our warehouse in China based on the information you'll find in the " Our Contacts and Warehouses" section. Select the image that best suits your final destination city. Send this image to your supplier in China, specifying that you require air freight for your parcel. Send us a WhatsApp message or email informing us that you are having your parcels delivered to China for air freight. Also create your MyFret account so we can keep you updated step by step on your parcel's journey to your final destination city.

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By Ship (Sea Freight)

Please deliver your packages to our warehouse in China based on the information you'll find in the "Our Contacts and Warehouses" section. Select the image that best suits your final destination city. Send this image to your supplier in China, specifying that you require sea freight for your package. Send us a WhatsApp message or email informing us that you are having your packages delivered to China by sea freight. Also, create your MyFret account so we can keep you updated step by step on your package en route to your final destination city.

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By Vehicle

Once your package arrives at our warehouse in your final destination city, we can, if you wish, deliver it to your home or to an address you provide. We will provide you with the exact price after assessing the quantity of packages and the delivery address you provide.







Tracking my parcel

Track your parcel in real time

Insert your tracking number below to track your parcel. Our tracking system update you from the leaving of your parcel from our warehouse up to its collection or delivery.

Our Values

TCC is committed to providing a service based on integrity, truth, and fair pricing.

Integrity

We build lasting relationships through honest business practices and clear communication at every step.

Fair Pricing

Each client pays only for services actually used, with no hidden fees or overcharging.

Transparency

We keep you informed at every stage of your file with full visibility into the process.

Our Commitment to Accuracy

Because weight, volume, parcel nature, destination city and customs affect transport pricing, we commit to charging only the exact amount after proper evaluation of all these parameters.

How to proceed

Simple — here is the procedure to follow:

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Step One

Here on our website, please click on "Create your freight file" then fill out the short online form that appears so we can get your details.

These details will allow us to notify you at every stage of your sea or air freight. Filling this form will only take 60 seconds.

Filling this form will take you only 60 seconds.

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Step Two

By WhatsApp or email to admin@trustedcargo.co.za, send us a simple message requesting our addresses in China (if you haven't taken it already, still here on our website, under Our Contacts and Warehouses). Specify whether you want sea or air freight, and tell us the final destination city for your parcel. We will send you a photo file containing ALL the details your supplier in China needs to deliver your packages to us. If you send this photo to your supplier, it's enough for them to know where and how they will deliver your packages to our warehouse in China.

Note : In the "Our Contacts and Warehouses" section, you'll find the details in photo format that you need to upload to send to your supplier in China. This includes all the instructions your supplier needs to deliver your packages to our warehouse in China, depending on whether it's air or sea freight and the final destination of your package.

Important information : When your package arrives at our warehouse in China, we will assess it and provide you with the tracking or parcel reference number, the price to be paid, and the payment link so you can pay 50% of the total amount within 4 days so your package can be sent to the nearest shipping location.

Please note that any package that spends 7 days in our warehouse without this payment will be charged USD 1 (R18) per kg or CBM per day. For loyal customers, it will be possible to pay the full amount upon delivery in the final destination city, and TCC will decide on a case-by-case basis.

Our Prices and Delivery Times

Air and sea freight pricing is often volatile. Factors such as product type (standard, hazardous, sensitive, electronics/batteries), customs, final destination and freight mode (air or sea) cause price variation.

Below are approximate standard rates for general cargo (standard products) to South Africa and the Democratic Republic of Congo. We will provide an exact quote once your parcels arrive at our China warehouse and we evaluate their specifics.

Destination Type of Freight Price Lead time Notes
Johannesburg
Air Freight R450 per Kg
9 to 12 days
Customs clearance included
Sea Freight
From R4,999.99 per CBM

Detailed pricing available in the PDF document
30 to 45 days
Customs clearance included
Customs included
Kinshasa
Air Freight 18 USD per Kg
5 to 10 days
Customs clearance included
Sea Freight From USD 545 per CBM
50 to 60 days
Customs clearance included
Customs included
Lubumbashi
Air Freight 18 USD per Kg
5 to 10 days
Customs clearance included
Sea Freight From USD 545 per CBM
50 to 60 days
Customs clearance included
Customs included
Kolwezi
Air Freight 18 USD per Kg
5 to 10 days
Customs clearance included
Sea Freight From USD 545 per CBM
50 to 60 days
Customs clearance included
Customs included